Marysville General Hospital

As the CFO of Marysville normal Hospital, I profit we have a serious accounts receivable problem here. It has gotten out of control, and we argon going to get it back in control. All it takes is a brusque effort from everyone to get us back on here. With the make profit plan I am proposing, I lead choose the assist and cooperation of the medical faculty, the clinical departments, the business office, health instruction management, and all a nonher(prenominal) departments.To propose my plan of improving the current situation of the hospital, I will need to get a current report on all past, current and future gain vigorion data from the finance department to mould how much we be actually losing at this point. I need to collect the admissions and adjustment information from the business office. I similarly need electronic medical records information from health information management. I need a current report on charge captures from the nursing staff.I need a current re port on the status of claims processing, payment posting, and secondary bill/ enduring follow-up. For this plan to be a success we will need comp allowe cooperation from everyone. We need to get whatever experienced personnel or train our current personnel to do the admissions more accurately. The nursing staff should not have to check vitals and register patients also. Patient registration should be done before the patient even sees the nurse unless its a life or death situation.Clear instructions will be given to these staff members to tell that we have all the current fulfill and billing information and legible copies of all documents and claims are processed appropriately. With confirmation of all information, we should see a more smooth billing process and the correct plan codes being applied to the various accounts. The implementation of the electronic medical records has been very answerful to all departments because all patient information is in the system and accessib le if needed.However, we have to ensure that our physicians are charting their patients information in a timely manner and magnanimous detailed information about diagnosis and plan of care. If the physicians are not completing their charts on time, we will have to put them on roughly type of suspension until they are up to date on their charts. We footnot let them continuously see patients and not complete their charts because they would have too more to try to catch with. Therefore, we should have time period deadline for all patients charts. If the physicians are not beingcompliant, they will go into suspension.We understand they have a busy schedule, but if we have to constantly remind them that there are charts that need to be completed, we will do that. We will designate a couple of staff members to stay on top of the physicians if we deem it necessary. To help with charge captures, we will rank in the Clean Claims Module from MedXL to ensure that all the claims requiremen ts for the various insurance companies are current and up-to-date. It will also ensure that we are notified of any changes that may occur.I would much prefer if we invest in this program to ensure clean claims processing to ensure we meet payments for services provided in a timely manner. Every little fleck helps. As far as selfpay patients, we should look into some type of discount plan that may assist these patients with the cost of their services. If we butt joint offer some kind of discount or financial assistance to our patients, it may prevent us from having to send so many of their accounts to the exhibition agencies where we are losing monies because of the fee the collection agencies charge to collect on our behalf.We can also remind patients about their bills when they come in. There should be a notification that pops up when we go into a patients account that lets us retire they have an outstanding balance. With the cooperation of all departments and staff members, we can bring Marysville General Hospital back to previous accounts receivables standings. Teamwork is required and not optional. Lets keep our community happy.